Service & Support
Service & Support
Professional, Quality, Efficiency, Convenience
Clients First
Professional
Premium Quality
Win-win
Professional Service
With more than a decade of core expertise in lithium battery testing and a professional R&D team of more than 2/3 of the company’s total headcount, IEST provides tailor-made instrument development and solutions as well as comprehensive pre-sales, in-sales and after-sales support.
Complete Support
Our experienced engineering team strives to meet customer needs with top-quality products and focused after-sale services and solutions. After-salesengineers and application R&D engineers synchronize customer issues,standardize equipment use and assist in test data analysis. Quick response to questions and regular door-to-door visits and focusing on customer satisfaction
Customer Service
Real-time response and troubleshooting
For any service needs, contact us via our service email:
Standardized Services
We strive to meet and exceed standards, providing both standardized and customized warranty services. From product design and pre-sale development to project delivery and after-sale O&M, we ensure reliable operation throughout each product's life cycle.
